How to Get a NBAD/FAB Bank (Salary) Statement Online 2026

The National Bank of Abu Dhabi (NBAD) is now part of Emirates NBD or FAB. Customers can easily access their NBAD bank statements online from their former NBAD accounts using the ENBD App, Online Banking Portal, WhatsApp Banking, Call Center, or by visiting a branch. Click the button below to quickly retrieve your NBAD bank account statement.

Methods to Retrieve Your NBAD Bank Statement

Emirates NBD offers six main channels to obtain your Nbad ratibi salary card bank statement

Method 1: Mobile Banking App (ENBD X)

Free Digital Statements

The ENBD X mobile app is the easiest and most cost-effective way to obtain your NBAD bank statement.

Step-by-Step Process:

1. Download the ENBD X app from the Google Play Store or Apple App Store.
2. Register or log in using your Emirates ID and complete face scan verification.
3. Go to the Account Services section.
4. Select “Statements” or “Account Statements.”
5. Choose the desired period (1 month, 3 months, 6 months, etc.).
6. Download the statement as a PDF or view it online.
7. Optionally, email the statement to yourself for safekeeping.

Key Features:

• Stamped Digital Statements: Accepted by most embassies and for visa applications.
• Instant Access: Available 24/7 without visiting a branch.
• Multiple Formats: Download as PDF for official or personal use.
• Free of Charge: No fees for digital statements through the mobile app.

Method 2: Online Banking Portal

Web-Based Statement Access

The Emirates NBD Online Banking Portal provides full access to your account statements with comprehensive management tools.

Access Process:

1. Visit login.emiratesnbd.com.
2. Log in using your username and password.
3. Navigate to the Accounts section.
4. Select “Account Statements.”
5. Choose your preferred date range and account.
6. Download or view your statement online.
7. Print the statement if a physical copy is needed.

Available Features:

• Historical Access: Retrieve up to 7 years of statements for active accounts.
• Closed Account Statements: Access statements from closed accounts if previously opted for online statements.
• Multiple Account Management: View statements for all your accounts in a single place.

Method 3: WhatsApp Banking

Instant NBAD Bank Statement Requests

Emirates NBD’s WhatsApp Banking service offers quick and convenient access to your account statements and other banking services.

Setup and Usage:

1. Save +971 600 54 0000 to your contacts.
2. Send “Subscribe” or “Hi” to activate WhatsApp Banking.
3. Type “Statement” or use the on-screen menu options.
4. Select the account and statement period.
5. Receive your statement directly in the WhatsApp chat.

Available Services:

• Mini Statements: View the last 5 transactions.
• Account Balance: Check current NBAD balance.
• Full Statements: Access your complete transaction history.
• Card Statements: Review credit card transaction summaries.

Requirements:

• Must use the mobile number registered with the bank.
• WhatsApp must be linked to the registered phone number for verification.
  

Method 4: Authenticated / Stamped Statements

Official Documents for Visa and Legal Purposes

For official needs such as visa applications, loan applications, or legal documentation, you may require authenticated (stamped) statements.

How to Request:

• Mobile App: Request a stamped statement via the ENBD X app.
• Online Banking: Order an authenticated statement through online banking.
• Branch Visit: Submit a request at any Emirates NBD branch.
• Call Center: Contact +971 600 54 0000 to request a stamped statement.

Costs and Timeline:

• Mobile / Online: Free through the ENBD X app.
• Branch Request: AED 26.25 per statement.
• Call Center: AED 10.50 per statement.
• Delivery Time: Typically 2–3 business days via courier.

Method 5: Phone Banking / Call Center

Request Statements via Phone

Emirates NBD customer service can assist you in requesting statements over the phone.

Contact Numbers:

• Main Customer Service: +971 600 54 0000
• International: +971 4 316 0316
• Business Banking: +971 600 54 0009

Process:

1. Call the customer service number.
2. Provide account verification (account number, IBAN, personal details).
3. Request the statement for the specific period.
4. Choose a delivery method (email or postal mail).
5. Confirm any applicable charges.

Charges:

• Digital delivery: Usually free
• Physical delivery: AED 10.50–26.25 depending on the channel

Method 6: Branch Visit

In-Person Statement Requests

You can also request statements in person at Emirates NBD branches, although most branches now process requests for courier delivery instead of instant printing.

Process:

1. Locate the nearest branch using the branch locator.
2. Bring required documents (Emirates ID, account details).
3. Complete the statement request form.
4. Select the statement period and preferred format.
5. Pay any applicable fees.
6. Collect the statement or arrange courier delivery.

Important Note: Instant printed statements are generally not available; most requests are processed for courier delivery.

E-Statement Subscription

Automated Statement Delivery

Set up automatic e-statement delivery to receive your NBAD bank statements regularly without manual requests.

Subscription Process:

• Mobile App: Enable e-statements in settings.
• Online Banking: Subscribe via account preferences.
• Branch Visit: Complete the e-statement subscription form at any branch.
• Phone Request: Call customer service to activate subscription.

Frequency Options:

• Daily (mainly for business accounts)
• Weekly
• Monthly (most common)
• Quarterly
• Half-yearly
• Yearly

Benefits:

• Automatic delivery to your registered email
• Cost-effective – usually free of charge
• Environmentally friendly
• Secure PDF format with password protection

Important Note: Emirates NBD has fully integrated all former NBAD accounts into its system. This ensures that all historical transactions and statements remain accessible through modern digital channels. Thanks to the bank’s focus on digital transformation, customers can now access their financial information 24/7, without relying on branch hours or physical documents

NBAD Bank Account Statement Formats and Features

Digital Statement Components
Emirates NBD digital statements provide the following details:

• Account Holder Information
• Account Number and IBAN
• Statement Period
• Opening and Closing Balances
• Detailed Transaction History
• Digital Stamp / Authentication
• Bank Letterhead and Contact Information

Accepted Formats and Features

• PDF Format: Widely accepted for official and legal purposes.
• Digitally Stamped: Provides the same authenticity as a physically stamped statement.
• Password Protected: Ensures secure access to sensitive information.
• Multi-Language Support: Available in English and Arabic

Costs and NBAD Bank Statement Charges

NBAD Bank Salary Statement Requirements and Documentation

1. Basic Requirements for Statement Requests

To request your NBAD salary statement, you will need:

• Valid Emirates ID
• Account Number or IBAN
• Registered Mobile Number
• Email Address (for digital delivery)

2. Requirements for Branch Visits

If requesting a statement in person at a branch:

• Original Emirates ID
• Account Debit Card (if available)
• Completed and signed statement request form

3. Requirements for Phone Requests

When requesting a statement via phone:

• Answer account verification questions
• Provide registered mobile number for OTP verification
• Confirm personal identification details

Security and Authentication

Digital Statement Security

Emirates NBD ensures robust security for digital statements:

• End-to-end encryption for WhatsApp banking
• Digitally stamped statements equivalent to physical stamps
• Password-protected PDFs
• Secure login authentication
• OTP verification for sensitive requests

Protecting Your Information

Best practices to safeguard your statements:

• Never share full account numbers via unsecured channels
• Verify official bank contact numbers before calling
• Use official apps and websites only
• Report suspicious requests immediately

Common Issues and Solutions

Statement Not Received

Possible Causes:

• No transactions during the selected period
• Outdated email address
• Email filtered into spam/junk folder
• Technical issues with delivery

Solutions:

• Check your spam/junk folder
• Update your email address via mobile app or branch
• Contact customer service for assistance
• Request manual generation if no transactions occurred

Digital Statement Not Accepted (for Visa or Official Purposes)

Tips:

• Most embassies now accept digitally stamped statements
• Print statements on high-quality paper for better presentation
• Ensure all pages are included
• Confirm embassy-specific requirements in advance

Alternative Options:

• Request an authenticated statement via mobile app
• Order courier delivery of stamped statements
• Visit a branch for an official stamp if required

Tips for Efficient Statement Management

For Personal Users:

• Set up e-statements for automatic delivery
• Organize digital copies by date and purpose
• Update contact information regularly
• Use the mobile app for instant access
• Download statements immediately after generation
• Maintain backup copies for important documents

For Business Users:

• Subscribe to daily statements for better cash flow monitoring
• Use business online banking for enhanced features
• Set up multiple user access for team management
• Consider API integration for automated processes

NBAD Bank Statement FAQs

1. Can I download a bank statement for my NBAD salary account?
Yes. You can instantly download e-statements for your NBAD salary account using the ENBD X mobile app or the Emirates NBD Online Banking portal.

How to Download:

1. Log in and select your salary account (IBAN-linked).
2. Navigate to “Account Statements.”
3. Choose your statement period (e.g., last month, quarter, or year-to-date).
4. Download the PDF statement.

Features:

• Includes salary credits, transaction details, and opening/closing balances.
• Digitally stamped and accepted for visa, loan, and tenancy applications.

2. How can I get a bank statement for my NBAD prepaid card?
You can access your NBAD prepaid card transactions and balance history via the ENBD X app or online banking under the “Cards” section.

Steps:

1. Log in and select “Prepaid & PPC Cards.”
2. Choose your prepaid card and tap “Statements.”
3. View or download monthly statements.

Statement Details:

• Recharge entries, merchant debits, ATM withdrawals, and service fees.
• You can subscribe to e-statement alerts via email or WhatsApp for automatic delivery.

3. How do I download a bank statement online for NBAD?
To download any NBAD account statement:

1. Visit the Emirates NBD Internet Banking portal at login.emiratesnbd.com.
2. Log in using your username, password, and OTP.
3. Under “Accounts & Statements,” select the desired account type (Current, Savings, Credit Card, Prepaid).
4. Specify the date range and click “Download Statement.”

Features:

• Statements are PDF and password-protected.
• Digitally authenticated, suitable for official and embassy purposes.

4. How can I view NBAD bank statements online without downloading?
Within Emirates NBD Online Banking:

1. Select “View Statement” after choosing your account and date range.
2. Use the on-screen viewer to:
   • Scroll through transactions
   • Filter by credit/debit
   • Search by merchant or reference
   • Export to CSV or PDF
3. Use the “Email to Me” feature to forward statements directly to your registered email for records or official submissions.

Final Verdict

The NBAD mobile app is the most convenient and cost-effective method, providing free, digitally stamped statements accepted for most official purposes. For urgent needs, WhatsApp Banking delivers instant access, while Online Banking offers comprehensive historical data and multi-account management